Privacy Policy Page
1. Introduction
We, at The Anmol Group
and our affiliated companies worldwide (hereinafter collectively referred to as
“The Anmol Group”), are committed to respecting your online privacy and
recognize the need for appropriate protection and management of any personally
identifiable information you share with us. This Privacy Policy
("Policy") describes how The Anmol Group collects, uses, discloses
and transfers personal information of users through its websites and
applications, including through www.anmolsathi.com, mobile applications and
online services (collectively, the "Platform").
This policy applies to
those who visit the Platform, or whose information The Anmol Group otherwise
receives in connection with its services (such as contact information of
individuals associated with The Anmol Group including partners) (hereinafter
collectively referred to as “Users”). For the purposes of the Privacy Policy,
“You" or “Your” shall mean the person who is accessing the Platform.
2.Types of Personal Information collected by The
Anmol Group
“Personal information”
(PI) - means any information relating to an identified or identifiable natural
person including common identifiers such as a name, an identification number,
location data, an online identifier or one or more factors specific to the
physical, physiological, genetic, mental, economic, cultural or social identity
of that natural person and any other information that is so categorized by
applicable laws.
We collect information
about you and/or your usage to provide better services and offerings.
The Personal
Information that we collect, and how we collect it, depends upon how you interact
with us. We collect the following categories of Personal Information in the
following ways:
·
We may collect your
Personal Information such as name, email address, date of birth, mobile number,
mother tongue, password, country, state/nationality, gender, current location,
city, pin code, marital status, height, occupation, income etc.
·
When you complete your
profile, you can share with us additional information, such as details on your
personality, family details, contact address and other details about you, as
well as content such as photos. To add certain content, like pictures or
videos, you may allow us to access your camera or photo album. Some of the
information you choose to provide us may be considered “special” or “sensitive”
in certain jurisdictions, for example your ethnic origins, religious beliefs,
sub caste, physical and mental conditions. By choosing to provide this
information, you consent to our processing of the information., when the you
sign up as a member or you set up an alert on the Platform, we may reach out to
you as per your settings;
·
Information that one
would usually include in a matrimonial profile, including name, contact details
such as e-mail address and mobile number, date of birth, educational
qualifications, data relating to your current employment, income photographs,
visa and work status etc. when you register on the Platform;
·
Information about the
services that you use and how you use them, including log information and
location information, when you are a user of the services through the Platform;
·
We may collect your
Personal Information such as name, age, contact details, preferences, etc.
through surveys and forms, when you choose to participate in these surveys
etc.;
·
We may collect your
documents on age, address, income etc. for verification purposes to provide
additional credibility to your profile.
·
When you communicate
with The Anmol Group or use the Platform to communicate with other members
(including advertisers, Users (such as partners), we collect information about
your communication and any information you choose to provide;
·
When you visit the
Platform, we use cookies to automatically collect, store and use technical
information about your system and interaction with our Platform;
·
When you use a device
to access the Platform, The Anmol Group may collect technical or other related
information from the device as well as the device location;
·
To the extent
permitted by law, The Anmol Group may record and monitor your communications
with us to ensure compliance with our legal and regulatory obligations and our
internal policies. This may include the recording of telephone conversations.
·
We may collect your
and your partner’s information such as but not limited to name, gender, date
and time of birth, city, state, country and email if you avail our horoscope
services.
·
We may collect,
process and store your user ID associated with any social media account (such
as your Facebook and Google account) that you use to connect with us or to
avail our services
·
When you use your
social media account information to access the Platform, or otherwise connect
your social media account with the services of the Platform, you consent to our
collection, storage, and use, in accordance with this Privacy Policy, of the
information that you make available to us through the social media interface.
Please see your social media provider's privacy policy and help centre for more
information about how they share information when you choose to connect your
account.
3. How The Anmol Group may use your Personal Information
We will only use your
personal data in a fair and reasonable manner, and where we have a lawful
reason to do so.
Our use of your
personal data depends on the purpose for which you interact with us. We may
process your Personal Information for the following purposes:
·
Protecting our Users
and providing you with customer support;
·
Our automated systems
analyse your content to provide you customised search results and
recommendations.
·
Send alerts and emails
such as match alert mails, membership mails, kundli alert mails, visitor alert
mails, new matches mails, contact alert mails, photo request mails, service
mails, promotional mails, SMS alerts and call alerts(s) to you ( To unsubscribe,
please visit the Alert Manager link on your profile).
·
We also process your
chats with other users of the Platform, for purposes such as fulfilment of
legal obligations, monitoring for offensive or menacing content etc.
·
We use information
collected from cookies and other technologies, like pixel tags, to improve your
user experience and the overall quality of our services (for more information
please refer to paragraph 4 below). When showing you tailored ads, we will not
associate an identifier from cookies or similar technologies with sensitive
categories, such as those based on race, religion, sexual orientation or
health, improving the Platform and its content to provide better features and
services.
·
Conducting market
research and surveys with the aim of improving our products and services.
·
Sending you
information about our products and services for marketing purposes and
promotions;
·
Preventing, detecting,
investigating and taking action against crimes (including but not limited to
fraud and other financial crimes), any other illegal activities, suspected
fraud, or violations of the Platform’s Terms of Use in any jurisdiction
·
To the extent required
for identity verification and due diligence checks if so undertaken.
·
Establishing,
exercising or defending legal rights in connection with legal proceedings
(including any prospective legal proceedings) and seeking professional or legal
advice in relation to such legal proceedings.
4. Cookies and Other Tracking Technologies
Some of our web pages
utilize "cookies" and other tracking technologies. A
"cookie" is a small text file that may be used, for example, to
collect information about web-site activity. Some cookies and other
technologies may serve to recall Personal Information previously indicated by a
user. Most browsers allow you to control cookies, including whether or not to
accept them and how to remove them.
You may set most
browsers to notify you if you receive a cookie, or you may choose to block
cookies with your browser, but please note that if you choose to erase or block
your cookies, you will need to re-enter your original user ID and password to
gain access to certain parts of the Platform.
Tracking technologies
may record information such as Internet domain and host names; Internet
protocol (IP) addresses; browser software and operating system types;
clickstream patterns; and dates and times that our site is accessed. Our use of
cookies and other tracking technologies allows us to improve our Platform and
the overall website experience. We may also analyse information that does not
contain Personal Information for trends and statistics.
For more information
about our use of cookies please refer to our Cookie
Policy.
5. The Basis/ Grounds which we rely on for
collection and processing of your Personal Information:
Your Personal
Information is collected and processed by The Anmol Group based on the
following legal grounds depending upon the nature of Personal Information and
the purposes for which it is processed.
·
Consent:
The Anmol Group relies
on your consent in order to process your Personal Information in certain situations.
If The Anmol Group requires your consent to collect and process certain
Personal Information, as per the requirements under the applicable data
protection laws, your consent is sought at the time of collection of your
Personal Information and such processing will only be performed where consent
is secured.
·
Compliance
with a legal obligation:
Your Personal
Information may be processed by The Anmol Group, to the extent that such
processing is necessary to allow The Anmol Group to comply with a legal obligation.
An example of this would be if The Anmol Group is required to disclose your
Personal Information to respond to a court order or if The Anmol Group is
required to retain specific records for a fixed period to comply with
requirements under any applicable law.
6. Information Sharing and Disclosure
Third Party Services: Third parties provide certain services
available on the Platform on its behalf. Platform may provide information,
including Personal Information and special/ sensitive personal information,
that the Platform collects from its users to third-party service providers to
help us deliver programs, products, information, and services. Service
providers are also an important means by which the Platform maintains its
services and mailing lists.
We restrict access to
your Personal Information to employees who we believe reasonably need to
know/or that information to fulfil their functions to provide, operate,
develop, or improve our products or services.
The Anmol Group does
not disclose, transfer or share your Personal Information with others except
with:
·
Our affiliates and
group companies to the extent required for our internal business and/or
administrative purposes and/or general corporate operations and for provision
of services;
·
Third parties
including enforcement, regulatory and judicial authorities, if we determine
that disclosure of your Personal Information is required to a) respond to
subpoenas, court orders, or legal process, or to establish or exercise our
legal rights or defend against legal claims; or b) investigate, prevent, or
take action regarding illegal activities, suspected fraud, situations involving
potential threats to the physical safety of any person, violations of
Platform’s Terms & Conditions or as otherwise required by law;
·
In the event of a
merger, acquisition, financing, or sale of assets or any other situation
involving the transfer of some or all of The Anmol Group’s business assets we
may disclose Personal Information to those involved in the negotiation or
transfer.
·
Third party service
providers and marketing partners that The Anmol Group engages to a) provide
services over the Platform on The Anmol Group’s behalf; b) maintain the
Platform and mailing lists; or c) communicate with you on The Anmol Group’s
behalf about offers relating to its products and/or services. The Anmol Group
will take reasonable steps to ensure that these third-party service providers
are obligated to protect your Personal Information and are also subject to
appropriate confidentiality / non-disclosure obligations.
·
Third party
advertisers to display advertisements to you when you visit the Platform. The
third-party advertisers include financial service providers (such as banks,
insurance agents, stock brokers and mortgage lenders) and non-financial
companies (such as stores, airlines, and software companies). These companies
may use information about you and your visits to this Platform and other web
sites to provide advertisements on this Platform.
The Company does not
provide any Personal Information to the advertiser when you interact with or
view a targeted advertisement. However, if you interact with or view an
advertisement, the advertiser may make certain assumptions and, in the process,
learn certain Personal Information about you. For instance, if you view and
click an advertisement that is targeted towards women in the age group 18- 24
from a specific geographic area, the advertiser may assume that you meet the
relevant criteria.
The Anmol Group does
not intend to transfer Personal Information without your consent to third
parties who are not bound to act on The Anmol Group's behalf unless such
transfer is legally required.
If your Personal
Information is transferred outside India, we take the necessary steps to
protect your Personal Information in accordance with applicable data protection
laws.
7. Third Party Content:
Please be aware that
the Platform sometimes contains links to other sites that are not governed by
this Privacy Policy. Users may be directed to third-party sites for more
information, such as advertisers, blogs, content sponsorships, vendor services,
social networks, etc.
The Anmol Group makes
no representations or warranties regarding how your information is stored or
used on third-party servers. We recommend that you review the applicable
privacy statements and policies of each third-party site linked from the
Platform to determine their use of your personal information.
8. Children
To use the Platform,
you agree that you must be the minimum age (described in this paragraph below)
or older.
The minimum age for
these purposes shall be eighteen (18), however if local laws require that you
must be older for The Anmol Group to be able to lawfully provide the services
over the Platform to you then that older age shall apply as the applicable
minimum age.
If you are under the
age of 18 or the age of majority in your jurisdiction, you must use the
Platform under the supervision of your parent, legal guardian or responsible
adult.
9. Retention of Personal Information
Your Personal
Information will not be retained by The Anmol Group any longer than it is
necessary for the purposes for which the Personal Information is processed
and/or in accordance with legal, regulatory, contractual1 or statutory
obligations as applicable.
At the expiry of such
periods, your Personal Information will be deleted or archived in compliance
with applicable laws
You can delete your
data by deleting your profile on anmolsathi. To know how to delete your
profile, visit www.anmolsath.com
10. Controlling your personal information
You have the right to
invoke your rights which are available to data principals or data subjects (as
per applicable laws and regulations) in relation to your Personal Information which
is being processed by The Anmol Group.
The Anmol Group
provides you the ability to keep your Personal Information accurate and
up-to-date. If at any time you would like to a) rectify, update or correct your
Personal Information; b) obtain confirmation on whether or not your Personal
Information is processed by it; c) access your Personal Information or exercise
your right to data portability; or d) exercise your right to restrict the
continuing disclosure of your Personal Information to any third party by The
Anmol Group in certain circumstances, you are requested to contact us using the
contact details mentions below. We will require you to provide a valid proof of
your identity, in order to ensure that your rights are respected.
For the exercise of
certain rights, you may be required to approach the relevant authority / designated
officer as per the provisions of the applicable data protection laws.
The Anmol Group may in
accordance with the provisions of applicable data protection laws, charge a fee
for fulfilling your request, in particular in case of excessive or manifestly
unfounded request. Further you acknowledge that the abovementioned rights are
not absolute and are subject to limitations as per the applicable data
protection laws.
11. Confidentiality and Security
·
The security and
confidentiality of your Personal Information is important to us and The Anmol
Group has invested significant resources to protect the safekeeping and
confidentiality of your personal data. When using external service providers
acting as processors, we require that they adhere to the same standards as The
Anmol Group does. Regardless of where your Personal Information is transferred
or stored, we take all steps reasonably necessary to ensure that personal data
is kept secure.
·
We seek to ensure
compliance with the requirements of the Information Technology Act, 2000 and
Rules made there under to ensure the protection and preservation of your
privacy. We have physical, electronic, and procedural safeguards that comply
with the laws prevalent in India to protect your Personal Information. By
accepting the terms of this Privacy Policy, you agree that the standards and
practices being implemented by us, are reasonable and sufficient for the
protection of your Personal Information.
12. Social media
The Anmol Group
operates channels, pages and accounts on some social media sites to inform,
assist and engage with customers. The Anmol Group monitors and records comments
and posts made on these channels about itself in order to improve its products
and services.
Please note that you
must not communicate the following information to The Anmol Group through such
social media sites:
·
sensitive personal
data including (i) special categories of personal data meaning any information
revealing racial or ethnic origin, political opinions, religious or
philosophical beliefs, or trade union membership, and the processing of genetic
data, biometric data for the purpose of uniquely identifying a natural person,
data concerning health or data concerning a natural person's sex life or sexual
orientation and (ii) other sensitive personal data such as criminal convictions
and offences and national identification number ;
·
Excessive,
inappropriate, offensive or defamatory content.
The Anmol Group is not
responsible for any information posted on those sites other than the
information posted by its employees on its behalf. The Anmol Group is only
responsible for its own use of the Personal Information received through such
sites.
13. Changes to this Privacy Policy
The Anmol Group
reserves the right to update, change or modify this Privacy Policy at any time.
The Privacy Policy shall come to effect from the date of publication of such
update, change or modification
14. Disclaimer
The Anmol Group does
not store any account related information or any credit / debit card details. The
Anmol Group shall not be liable for any loss or damage sustained by Users as a
result of any disclosure (inadvertent or otherwise) of any information
concerning the User's account, credit cards or debit cards in the course of any
online transactions or payments made for any products and/or services offered
through the Platform.
In case any Personal
Information is shared by you with The Anmol Group, which is not requested by The
Anmol Group during registration, (whether mandatorily or optionally), The Anmol
Group will not be liable for any information security breach or disclosure in
relation to such information.
If you have any
questions regarding this Privacy Policy or the protection of your Personal
Information, please contact The Anmol Group’s Data Protection Officer/
Grievance Officer at the following:
15. Data Protection Officer/ Grievance Officer
In case you have any
complaints and/or grievances in relation to the processing of your Personal
Information you can send your complaints via e-mail to our grievance officer:
Ghazipur
Contact us through Email
9453400450
